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We pride ourselves on being a disability-friendly service. There is easy access for disabled patients to the buildings with free and ample parking facilities around the surgery.
Disabled patients are welcome to telephone the surgery upon arrival and ask for assistance into the building if they require help and our staff will be happy to assist. Partially sighted patients may request a large print copy of our patient information leaflet from reception.
We operate an induction loop system that is advertised in the reception area, so patients suffering from a hearing disability may request use of the system.
We are happy to encourage all disabled patients the option of providing feedback on the service and facilities offered.
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Accessible Information Standard (AIS)
The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.
Should you have any requirements or know of a patient who needs support please let the Practice know and we will help provide support whether that is by providing information in large print or putting a patient in touch with British Sign Language (BSL), an interpreter, email or braille.
Below are some easy-read leaflets that you might find useful:
Learn more about Accessible Information Standard (AIS) on the NHS website
Wheelchair Access
The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.
Disabled Parking - Blue Badge Scheme
The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
For more information and an Application Form visit your local council office.
Loop System
We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.
Blind/Partially Sighted
If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please visit the following websites:
Guide Dogs
Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Please visit the Guide Dog website for further information.